Franchise Money Maker

This article is written and owned by Leon Noone

Summary. We need well schooled and skilled managers. But
knowing how to manage is only part of the story. What
you’re about to read isn’t mentioned frequently by
management gurus. That’s because the management development
industry is based on developing individual skills. That
hides a secret you should know about.

The Great Heresy. The individual employee, no matter how
clever or skilful, can’t achieve much within a business by
acting alone. We’ve been taught for decades that the
individual is the basic human unit in the workplace. That’s
The Great Heresy. The basic human unit in the workplace is
the group or team. That’s the big secret.

You Can’t Build Teams. The team is a reality in the
workplace: it exists. It can’t be built. You’re stuck with
whom you’ve got. They’re the people whose performance
you’re charged to develop. Forget individuals and team
building. Concentrate on developing effective teams.

Team Goals Supersede Individual Goals. There’s little
value in having the best car salesman in the country if
your overall car sales team doesn’t meet budget. If the
best player in the sports team you support is voted Most
Valuable Player in the whole competition it’s very small
comfort if your team fails to reach the playoffs. To manage
people successfully, you must decide what your team exists
to achieve. You may have a number of employees. In that
case you’ll have more than one team. Each team needs its
own goals.

Individual Roles and Goals. These must be based on team
goals. You and the team can determine individual roles -
who does what and how members’ success is measured - only
after team goals are agreed. And individual roles are
interdependent. Success in each role is fully achievable
only by success in all the others.

Clarity Is Essential. Every team member must be crystal
clear on * what the team exists to achieve * what their
role is in ensuring team goals are achieved * the roles of
other team members * how achievement of team and individual
goals will be measured.

Appropriate Systems. When goals and roles are clarified and
agreed, you and the team can create the most appropriate
systems to help achieve them. That includes systems for
individuals to swap roles where necessary or where team
goals require it.

Other Team Membership Issues. Ensure that support staff are
recognised as team members. For example, the so called
sales team isn’t comprised only of salespeople. The
clerical staff who support them are part of the same team.
Some employees may be members of more than one team. This
may occur due to work on special projects. But it may also
be the case when the work of different teams is related.

Conclusion. The team is the basic human unit in the
workplace. To gain focus and impetus in your people
management you must understand this. And it will ensure
that you don’t overemphasise the development or the
achievement of individuals to the detriment of the team and
the overall business.

—————————————————-
Leon Noone helps managers in small-medium business to
improve on-job staff performance without training courses.
Some say his ideas are too unconventional. Find out for
yourself by reading his free Special Report “49 Practical
Tips For Better People Management In Small-Medium
Business”. Simply visit http://www.leons7secrets.com and
download your free copy now.
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www.wallstreetdeli.com

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